Hotel MSSNGR's Data Management Hub

Enter it once. Use it across your guest communication channels and features. That’s one of Hotel MSSNGR’s key architectural principles. Your team doesn’t need to enter the same information into a different CMS for every channel. Less copying and pasting. More time for the content your guests actually want to read.

Your hotel has its own guests, its own team and its own character. Your content should reflect that. Hotel MSSNGR’s Data Management Hub gives you room for the information you want to share: text, images, videos, audio, websites, maps, itineraries, PDFs and documents. You know what matters to your guests. We provide the tools to bring it together.

Engage your team in guest communication. Everyone who should contribute can get access to Hotel MSSNGR’s Data Management Hub. Different user roles secure that only high quality and reviewed content is published to the guests. Individual logins secure an easy access control if a member has left the team.

Hotel MSSNGR supports an unlimited number of languages to communicate with your guests. To enhance the guest experience even further, content on the guests’ personal devices is automatically displayed in the guests’ language.

Quality of content is key. Hotel MSSNGR’s Data Management Hub supports you with a templating system. Communication templates enable your staff to add the key details but keep the wording guidelines fixed. The online image library works in a similar way: All images are stored online and can be accessed by the Data Management Hub users. This ensures that only high quality images aligned with the corporate identity principles are used.

What interests your guests during their stay? Which information do they look for, and which offers catch their attention? Hotel MSSNGR’s analytics help you explore their preferences and buying patterns. A clearer picture of what is happening at your hotel, and a useful starting point for your next communication.